Why Guests Never Return — Even When They Say They Loved the Hotel
ACE CEO Insights | By Dr. Moddie Rachid In the hospitality industry, guest satisfaction scores can be misleading.A guest checks ... Read More
Executive insights by Dr. Moddie Rachid on hotel management, hospitality leadership, hotel investment, asset management, profitability, hotel turnarounds, and long-term value creation.
Why Hotel Owners Lose Millions by Choosing the Wrong General Manager
By Dr. Moddie Rachid CEO, ACE Hotel Group | ACE CEO Insights Many hotel owners spend months negotiating management agreements, ... Read More
What Hotel Owners Really Expect from Their Management Company
ACE CEO Insights | By Dr. Moddie Rachid The relationship between a hotel owner and a management company is often ... Read More
The Silent Profit Killers Hidden Inside Hotel Operations
ACE CEO Insights | By Dr. Moddie Rachid Most hotel owners focus on growing revenue.They monitor occupancy, ADR, RevPAR, and ... Read More